Dynamics 365 App for Outlook

Access the app and sign in
It is easy to access the Dynamics 365 App for Outlook pane whether you're using Outlook on your desktop or the web app.
- In the Outlook desktop client, select Dynamics 365.

- In Outlook Web Access, open an email and then select More (...) > Dynamics 365.

- When you first access the Dynamics 365 App for Outlook pane, you are prompted to sign in to your Microsoft user 365 account. In the confirmation message, select Allow and then follow the steps on screen to sign in to Dynamics 365. After you have signed in, as long as you use the app frequently, you'll remain signed in. If you haven't used the app for 90 days, you will be asked to sign in again.
Pin
If you're using the Outlook desktop client or Outlook Web Access, you can pin App for Outlook so that it remains open when you navigate from one email to another.
- To pin the app, select the pin. To unpin, select the pin again.

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